Healthy Gaming

Responsible Gaming at Newpluck — Play for Fun, Not Compulsion

At Newpluck, we believe gaming should be a source of entertainment — never stress. We care about every player's mental wellbeing and financial safety just as much as we care about their gaming experience.

18+ Age Restriction
24/7 Support
100% Self-Control
Secure Platform

Our 6 Core Principles of Responsible Gaming

What we do at Newpluck to ensure every player has a healthy gaming experience

Deposit Limit

Set your own daily, weekly, and monthly deposit amounts. Limits take effect immediately once set, and any increase requires a minimum 7-day waiting period.

Time Limits & Breaks

Decide in advance how long you want to play. When your time is up, Newpluck will automatically remind you to take a break.

Self-Exclusion Feature

You can temporarily deactivate your account for a set period whenever you feel the need. Options range from 7 days all the way to permanent closure.

Loss Limit

Set the maximum amount in BDT you are willing to lose within a given period. Once the limit is reached, play stops automatically.

Reality Check

At regular intervals, Newpluck will notify you of how long you have been playing and the total amount in BDT you have spent — so you can always stay aware.

Minor Protection

Newpluck enforces a strict age verification process. No one under 18 is permitted to use our platform — this is both a legal obligation and an ethical commitment.

Important Notice: Online gaming is for entertainment only. Never play to recover lost money or as a way out of financial difficulties. If you feel your gaming is getting out of control, contact our support team immediately.

What does responsible gaming mean?

Responsible Gaming means enjoying gaming as a normal part of life — much like watching a film or reading a book. Newpluck wants every member to treat gaming purely as a source of fun, never as a livelihood or a solution to personal problems.

Responsible gaming is possible when a player keeps three things in mind — time limits, financial limits, and mental state. If any one of these falls out of balance, it can become a problem. Newpluck is committed to standing by you to help maintain that balance.

Our responsible gaming program goes beyond rules and compliance. It is a culture that has been part of Newpluck's values since day one. Every feature and every policy was built on the belief that a happy, healthy player is the best kind of player.

The Difference Between Healthy and Problem Gaming

Signs of Healthy Gaming

  • You play for fun, not for money
  • Set your budget in advance
  • Accepts losses gracefully
  • You never miss family time or work commitments
  • You have no trouble stepping away from gaming
  • No urge to chase lost money

Warning Signs

  • Keeps playing to win back losses
  • You feel unsettled when you stop playing
  • You play while hiding it from family or friends
  • You spend household money on gaming
  • You feel angry or depressed when you cannot play
  • You find it hard to focus on work or studies

If you notice any warning signs in yourself, do not wait — reach out to our support team. We are here to help, not to judge.

Check yourself

Answer the following questions honestly:

Have you spent more than your set budget on gaming in the past month?
After a loss, have you ever thought, "Just one more round and I'll make it back"?
Have you hidden or avoided telling family about your gaming?
Have you skipped sleep, meals, or work to spend long hours playing?
Do you feel restless or irritable when you cannot play?

If even one answer is "yes," we recommend setting limits on your account or having a conversation with us.

How to set your own limits

Once logged in to your Newpluck account, you can easily access all responsible gaming tools from your Settings:

  • 1
    Log in to your account Log in to your Newpluck account and click the profile icon in the top right corner.
  • 2
    Go to the Responsible Gaming section Select the "Responsible Gaming" option from the menu.
  • 3
    Set your own limits Activate whichever limit you need — deposit limit, time limit, loss limit, or Reality Check.
  • 4
    Confirm and save Settings take effect immediately upon saving. Limits can be lowered right away, but increasing them requires a waiting period.

Gaming Addiction — How Common Is It?

A small percentage of online gaming users worldwide struggle with addiction. This is not something to be ashamed of — it is a health issue, and help is available. Newpluck is committed to raising awareness about responsible gaming.

Recreational Player78%
You occasionally exceed your limits17%
You May Need Help5%

Source: General estimates based on global responsible gaming research.

Protection of Minors

18+

Only individuals aged 18 and above may register and play on Newpluck. Age verification is mandatory at registration and before your first withdrawal.

If children or teenagers are present in your home, we recommend using parental control software on your devices. Always keep your account password private and make a habit of logging out.

If you suspect that a minor is using an account, let us know immediately — we will act quickly.

FAQ

Yes, once a fixed-term self-exclusion period ends, you can return to the platform. However, if you have chosen permanent self-exclusion, account reinstatement will not be possible. Even after the exclusion period expires, we apply a cooling-off period before allowing you to resume play.

Deposit limit reductions take effect immediately. However, increasing a limit requires a minimum 7-day waiting period. This rule is intentional — it prevents impulsive decisions to deposit more.

Reality Check is an automatic reminder that appears on screen at intervals you choose — showing how long you have been playing and how much in BDT you have won or lost. It keeps you grounded in reality and gives you the opportunity to take a break when needed.

You can reach Newpluck's 24/7 live support team at any time. Help is available even anonymously — we don't judge, we just help.

Newpluck is a gaming platform, not a medical provider. We offer preventive tools and awareness resources. For serious addiction concerns, we strongly recommend consulting a qualified mental health professional. Our support team can help connect you with the right referrals.

Set your limits quickly

Log in to your account and activate these tools right now:

  • Daily Deposit Limit
  • Weekly Time Limit
  • Monthly Loss Limit
  • Reality Check Reminder
  • Take a Break (Cooling Off)
Log in to set up

Related Pages


Need urgent help? Reach us anytime via live chat on our 24/7 support.

Play with joy, play with responsibility

Join Newpluck and enjoy a safe, transparent, and fun gaming experience — where your wellbeing always comes first.

বাংলা